Here are a few tips to keep handy, in case you have any of these problems occur in the future. However always feel free to call us at anytime if a problem persists, or if you would like to speak to one of our staff immediately.
Please note: If you have a single alarm light system, and the light comes on, both the water and air light problems may be relevant.
|Water Light||Kinked Irrigation Pipe –Blocked Sprinkler/inline filter||Un-kink pipe or remove sprinkler temporarily.If you have removable turf keys-make sure they are engaged (push down hard) clear/clean filter or lines.|
|Water Light||Overload of Water
Eg. Party or Spa
|Wait until pump finishes pumping out.|
|Water Light||Pump Failure||Call everGREEN wastewater|
|Water Light||Thunderstorm Turned Off Circuit Breaker||Reset Circut Breaker*. If Circuit Breaker does not RESET call everGREEN wastewater. If circuit breaker resets, wait 30 minutes for light to turn OFF. If light stays ON call everGREEN wastewater. *NOTE: Do not attempt to do this more than twice (DO NOT hold the breaker ON either), as this may cause an electrical overload and/or system failure.|
|Air Light||Aerator Failure||Check for usual “quiet hum” from system. Call and report to everGREEN wastewater.|
|Odour From System||Aerator Failure||Check for usual “quiet hum” from system. If there is no “hum”, call everGREEN wastewater. If there is a “quiet hum” go to next step below.|
|Odour From System||Cleaning Product Contamination||Check products and discuss with everGREEN wastewater.|
|Odour From System||Overload||If larger number of guests or party taking place, remove sprinklers from irrigation pipe. Most domestic systems are 10 person systems therefore odour will disappear following overload.|
|Alarm on during Heavy Rain||Water entering tank||Allow to correct once system pumps out. If ALARM is still on call everGREEN wastewater.|
If your treatment system has failed please limit your water usage until the problem has been rectified (only essential water usage like toilets, short showers, do not use washing machine / dishwasher etc).